With IDI back office solution, you can concentrate upon your clients and sales. This means more business and more profit for you. We are not outsourcing consultants. We are a group of matured, specially trained people who are experienced in managing back-office work of our esteemed clients. So when we join hands, we actually work end-to-end without any middle man and third-party. This makes our services efficient, effective and moreover reasonable.

We provide a wide range of services and with all the services one thing is common - Complete peace of mind. Our mantra - "Your success is our success" and we feel that we can shine more with the reflection of your satisfaction and accomplishments. Following is a list of services that we offer:

Uninterrupted Online sales chat

An industry survey says that an e-commerce site with Online sales representative gets 70% more business than there counterparts with no online sales support. You have a business site and you are selling a product/service. Our online sales chat service comes with "Live Chat" software along with chat counselors. You may choose the number of counselors you want to be active at any time. Our online sales chat service allows you to convert your visitors into customers and give you more business and more profit.

Office data management

Get your office data converted into more usable formats. We take up the services of converting graphic files into text files, data entry operations, and other data transformation services.

E-mail based Help Desk System

Now you can use the "Contact Us" form on your website in a productive way by using our team of experts to handle all those queries that are sent by your end customers. All this is done in a very transparent and effective manner and you can always feel our efforts in the form of much exciting customers feedbacks.

Contact us now to discuss your project